Please contact our customer service for return instructions.
Returns must be postmarked within 30 days of your purchase date. Claims deemed an error on our part are covered at our expense. Customers are responsible for all return shipping costs otherwise.
To be eligible for a return, your item must be:
Unused and in the same condition that you received it
In the original packaging with all tags
Free from foreign smells (ie: tobacco, pet, perfumes)
Free from pet hair/dander, etc
Apparel: Folded nicely (not rolled or crumpled)
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If the refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Shipping & Delivery
• How long will it take for my order to arrive?
Orders shipped within the USA will typically arrive within 8-15 business days.
We’ll provide a link in your confirmation email so you can easily check the status of your order at any time.
•How long will it take for my order to ship?
Orders will typically ship within 3 to 7 business days, however during peak holiday seasons, pandemics or with severe inclement weather, it may take currently up to 20 days.
• Why haven't I received my package?
Please check the tracking on your package.
If your order status shows "Delivered" and you did not receive the item, please follow up with the carrier listed on your order status page.
You'll receive a one time email when this product arrives in stock. We will not share your address with anybody else.